Our Refund Policy
Your Lifeclock One is customized/made to order based on your specific preferences. As a result, we are unable to provide any refunds or exchanges. This includes gifts.
Your Lifeclock One was assembled with great care, detail and attention to detail. Each Lifeclock One we build is crafted with our passion and desire to get one on your wrist. If something goes wrong, we are here to make it right.
Your Lifeclock One has a 90 day warranty. If your Lifeclock One arrives defective, we will fix it or replace it as part of our warranty. If we misspell your custom message on the back of your Lifeclock One, we will replace it free of charge. If your Lifeclock One starts malfunctioning within 90 days of purchase, we will fix it or replace it.
If you encounter a problem, please don't panic. Contact us and we'll resolve it as quickly as we can.